The Avast VPN service, also known as Avast SecureLine, is a basic VPN application. It secures your privacy when you go online, helps you to go around geolocation restrictions, and provides remote access to content. Overall, Avast Secureline is not very different from other VPN services on the market.
One of the main differences between Avast VPN and other VPN services is that the company's VPN works with its range of security products. This may be a good thing if you are using the other Avast security products.
Avast is one of the big names in the cybersecurity sector. This award-winning company, which is based in the Prague, Czech Republic, has been around since the eighties and has earned a name for creating useful security products.
Avast uses a cloud-based next-gen security infrastructure to serve its users. The company has hundreds of millions of users all over the world and prevents up to two billion attacks monthly. Avast SecureLine VPN was released in 2013.
In this article, we will cover our 360-degree Avast Secureline VPN Review, including the good, and the bad points of this service.
Pricing and Plans for Avast SecureLine
Avast has a unique pricing strategy for its VPN service. Unlike most VPN services, the price you pay depends on the device you are using: PC, Mac, Android, iPhone, or iPad. Regardless of which device plan you choose, you will receive the same set of VPN tools.
Avast VPN service has a yearly pricing plan – not monthly, every six months or quarterly like some other VPN services.
- PC: If you are using a PC, the price of Avast Secureline VPN is $59.99 yearly (i.e., about $4.9 monthly). You can get a plan for three PCs and pay about $69.99 annually, for five PCs it is $79.99, and for 10 PCs it is $99.99. SecureLine is compatible with devices running Microsoft Windows XP Service Pack 3 and all newer versions of the operating system up to Windows 10.
- Mac: For Mac users, the price is $59.99 yearly (i.e., about $4.9 monthly). Avast's VPN is compatible with Mac devices running on Apple Mac OS X 10.9.x and newer versions of this operating system.
- Android: Android users pay just $19.99 yearly (i.e., about $1.6 monthly) for Avast Secureline. This VPN works with devices running on Android 4.0 or later versions of the operating system.
- iPhone/iPad: If you are using any of these Apple devices, you pay the same as Android users; $19.99 yearly (i.e., about $1.6 monthly). SecureLine works well with iPods/iPads running on iOS 5.1 or later.
You can pay $79.99 yearly to get Avast Secureline on all five devices. This offer appears to be the best, but it only works if you have multiple devices. Avast accepts different payment methods including VISA, MasterCard, Discover, and American Express. The company does not accept payments via PayPal, Bitcoin, and other platforms.
Avast has maintained the same pricing structure over the years despite complaints that the company's VPN service is expensive. According to Avast, its SecureLine VPN is a paid product because it needs to support the development of the service without compromising on user data and experience.
Free Trial Account
Avast offers a 7-day free trial for its SecureLine VPN service. You will enjoy the full features of Avast's VPN service during the trial period. Some of the features of SecureLine VPN that will be available to you include as 256-bit AES encryption, unlimited bandwidth, and more.
In addition to the 7-day trial, Avast offers a 30-day money back guarantee for paying users. This means if you subscribe to the service and you are not satisfied after 30 days of using it, you can request to have your money refunded.
The only catch is that you must purchase your subscription through Google Play or the Avast online store to be eligible for this offer. (1).
Features and Benefits of Avast VPN
One of the main advantages of using Avast's VPN is that the company has servers dotted all over the globe. This increases the likelihood that the download speed on the company's VPN service will be fast. The farther a VPN server is from you, the longer your data has to travel to travel to reach you.
Therefore, experts advise users to go for a VPN service that has a server near their location. Avast has up to several servers dotted in in 34 different countries across the globe. Most of these servers are located in Europe, but the company has servers in other parts of the world including the Americas, Africa, and Asia.
There is an option to change servers when using the SecureLine VPN. There was virtually no hang time between connections, which is good when you are streaming or gaming online.
‘Bank Grade' Encryption and Security
Another feature of Avast SecureLine VPN worth mentioning is that it uses AES 256 bit encryption along with Open SSL and certificate authentication. On Windows, SecureLine uses Open VPN for encryption while it uses IPsec for Mac.
These are standard protection protocols that prevent hackers, your ISP, the government, and advertisers from snooping on your browsing history and online activities. Avast SecureLine also comes with a DNS leak protection which provides an extra layer of security to ensure your data is not compromised. It masks your real IP address and blocks IPv6 requests.
This means you can confidently join any public WiFi hotspot without any concerns about your privacy. While Avast VPN offers advanced protection, you do not have the option of selecting which type of encryption protocol you want to use.
Avast insists it is “blind” to the sites that you visit and other things you do online while using its SecureLine VPN service. In other words, the company does not store logs of the activities of users.
However, Avast stores connection logs. This includes some necessary information about your internet usage like the time you connected and disconnected as well as the amount of bandwidth you used during each browsing session. There have been concerns that Avast shares some of this information with third parties.
Like most VPNs on the market, Avast SecureLine comes with a kill switch. For those who don't know what this is, a kill switch is a security feature that is built into VPNs to enhance your online privacy.
It works like a fail-safe. The kill switch will disconnect your Internet connection when your VPN protection fails. This tool is useful for particularly people who use torrent and streaming platforms. Avast gives you the option of whitelisting specific networks.
Gaming and Streaming
The SecureLine VPN appears to work well for gaming and streaming large files. According to Avast, the VPN is designed to prevent lags which can ruin your experience.
It also permits peer-to-peer (P2P) and Torrent downloads. The VPN service will get you into Netflix. You can also unblock other streaming platforms without any issues. Avast VPN does not have any bandwidth limit and has a speed limit of up to 2Gbits/s.
Easy to use
Avast SecureLine is easy to use, and it does not take a lot of space on your hard drive. You do not need to be tech savvy to use this VPN. The design of the interface is straightforward. The only issue is that you will have to deal with lots of pop-ups for add-on services from Avast, but you can disable them.
Apart from all these, Avast VPN service also allows you to escape geolocation restrictions and access online content from anywhere in the world.
Privacy & Security
Avast SecureLine VPN appears to do an excellent job of keeping your personal information and details of your activities online from your internet service provider (ISP), hackers, and other snooping eyes.
It can be dangerous to connect to public WiFis because you are exposed to snoopers. I used to make that mistake in the past until I learned the extent to which my personal information is at stake. Using a VPN like SecureLine, you can be assured of your privacy. This VPN comes with a range of security tools that keep you protected. For example, it masks your IP address, and no logs are stored so no one can keep track of what you do online.
As indicated above, this VPN uses AES 256 bit encryption. This is the standard among VPNs and is widely used in other industries and even by the government. It creates a secure ‘tunnel' to allow you to access the internet securely.
Avast SecureLine does not just use AES 256 encryption but also OpenSSL and certificate authentication. OpenSSL checks the certificates of websites that you visit and prevents you from being exposed to suspicious sites.
For Windows users, Avast VPN uses OpenVPN while IPSec is the encryption protocol for Mac users. This is an extra layer of protection apart from the others mentioned above. To add to these, SecureLine performs well in DNS tests.
Customer Support for Avast SecureLine
Avast provides customer support for users of its SecureLine VPN service. When you visit the VPN's customer support page, (https://support.avast.com/en-eu/product/avast_secureline_VPN), you will find an FAQ forum to help you deal with some basic issues like changing your DNS setting, activating SecureLine, and more.
If you want further assistance, you can choose to contact the company's technical staff for support. Avast has a 24/7 customer support phone number, and you had to pay to get access to its team. However, this is a premium service. The Avast customer support number is 1-844-340-9251.
If you do not want to pay for instant access to Avast's support staff, there is an option to fill a form indicating the details of your complaint and the company's tech team would get back to you. Avast's staff are known to respond quickly to complaints – usually within 24 hours.
Avast also has online forums where you will find answers to questions from other users. Sometimes, this is the fastest way to find a solution to issues you may be experiencing.
Performance of Avast SecureLine VPN
- Speed: All VPNs affect the speed of your internet due to the encryption of data. However, the effect is not very noticeable. Avast SecureLine supports a speed limit of up to 2Gbits per second, but this is not always the case. The average speed limit of the VPN is about 450 to 600 Mbits per second. Your distance from the server that you are using and the level of activity on the server at a given moment contributes to determining the speed you will enjoy. You can test the speed of your Internet connection by visiting speedtest.net or fast.com.
- DNS: Avast SecureLine prevents DNS leaks by blocking DNS requests to third-party DNS servers. To test for DNS leak, you can use a platform like dnsleak.com.
- WebRTC: This feature supports business-to-business (B2B) web applications and P2P file sharing. Hackers can take advantage of WebRTC to discover your IP address. Recently, there was an issue with the WebRTC feature on SecureLine VPN. However, Avast claims it is working to fix it, but you can choose to disable WebRTC. You can if your IP address is exposed using www.ipleak.net and similar platforms.
- IPv6: Avast SecureLine VPN hides your IP address so your identity is not exposed and you can circumvent geolocation restrictions. You can test to see if your IP address is exposed using tools like www.ipleak.net.
Avast VPN Supported Platforms
- Microsoft: Windows 10, Windows 8/8.1, Windows 7 Service Pack 1, Windows Vista Service Pack 2, and Windows XP Service Pack 3.
- Apple: macOS 10.13.x, macOS 10.12.X, Mac OS X 10.11.x, Mac OS X 10.10.x, and Mac OS X 10.9.x.
- Android: SecureLine can work with any device running on Android 4.0 Ice Cream Sandwich or higher.
- iOS: This VPN works with any iPhone or iPad running on iOS 5.1 or higher.
Is Avast SecureLine VPN Safe?
Avast VPN appears to be safe. The VPN service uses advanced encryption protocols to keep your data secured. So far, no major security loopholes have been discovered in this tool. If you are browsing on a public network and you want to protect your privacy, this is the perfect VPN service for you.
The fact that it has a killswitch functionality means that there is no window for leaks because your Internet connection is cut off whenever your VPN protection falters.
Does Avast SecureLine VPN Keep Logs?
One of the good things about using SecureLine is that Avast does not keep any logs of your activities online. Instead, the company stores what it describes as “connection logs.” This is an overview of your connection activity.
It includes the time that you connected and disconnected from the VPN as well as information about your bandwidth usage during each browsing session. According to Avast, this information is used to improve the performance of SecureLine and also prevent any abuse of the platform.
Avast does not store any data related to the sites you visit, what you do on those sites, and which IP addresses you access.
Does Avast SecureLine VPN work with NetFlix?
You should have no problem connecting to NetFlix when using SecureLine. Avast has servers located all over the world, so you are unlikely to experience any issues streaming content from the movie sharing platform.
If you are in a location where NetFlix is not available, you can select “Gotham City” as your server. This means, even if you are overseas, you can still catch up on your favorite movies and TV shows. Apart from SecureLine, many other VPN services can enable you to access NetFlix.
It should be noted that NetFlix has a policy of banning people who use VPNs to access its content from restricted areas. There have been cases where NetFlix has blocked people using Avast SecureLine VPN.
Does Avast SecureLine Work for Torrenting?
Avast SecureLine works for downloading torrent files. Not all Avast VPN servers are suitable for torrenting. You need to use the servers that have the Torrent logo next to them to get the best connection.
Avast SecureLine VPN supports P2P connection through its data centers in different locations across the globe including the Czech Republic, Germany, Netherlands, New York, Florida, Washington, the United Kingdom, and France.
SecureLine has all the features that you need from a good VPN for torrenting such as IP protection, advanced encryption, dedicated P2P servers, kill switch, good connection speed, and more.
Where is Avast SecureLine Servers Based?
Avast has servers in four continents, 34 countries and several cities across the world including:
- Australia (one city)
- Austria (one city)
- Belgium (one city)
- Brazil (one city)
- Canada (two cities)
- China (one city)
- Czech Republic (one city)
- Denmark (one city)
- Finland (one city)
- France (one city)
- Germany (two cities)
- Hungary (one city)
- Israel (one city)
- Italy (one city)
- Japan (one city)
- Luxembourg (one city)
- Malaysia (one city)
- Mexico (one city)
- Netherlands (one city)
- New Zealand (one city)
- Norway (one city)
- Poland (one city)
- Portugal (one city)
- Russia (two cities)
- Singapore (one city)
- South Africa (one city)
- South Korea (one city)
- Spain (two cities)
- Sweden (one city)
- Switzerland (one city)
- Taiwan (one city)
- Turkey (one city)
- United Kingdom (three cities)
- United States (16 cities)
Avast claims it is continuously adding more servers to improve its service and its current servers are yet to reach their limits. What's more, Avast has partners all over the world that it can rely on to extend the capacity of its servers.
Does Avast SecureLine VPN Offer a Money Back Guarantee?
Avast offers a 30-day money back guarantee for its SecureLine VPN service. You can request a refund here (https://support.avast.com/en-eu). You will need to fill a form and present some details about your purchase. The date of purchase has to be less than 30 days to be eligible for the money back offer.
So, if you are still on the fence about this VPN, you can use it for an entire month before you decide whether you want to pay for it.
If you buy Avast VPN from Google Play, iTunes, or any other store apart from the company's official shop, you may have to contact the store directly for a refund.
Can You Use Avast SecureLine VPN On More Than One Device?
Avast VPN can work on five different types of devices. You can use it on a PC, Mac, Android, iPhone or iPad. However, you need a separate license for each user. There is an option to get a subscription package for all five different devices.
You can get a good discount if you purchase a subscription for multiple users at once. For example, you can pay $59.99 to get a SecureLine license for a single user on Windows and $99.99 for ten users.
Avast support staff have revealed that the company is working on a cross-platform license which gives you the ability to use one license for multiple devices, but this is yet to be launched.
Does Avast SecureLine Have a Kill Switch?
Like any solid VPN service, Avast SecureLine comes with a kill switch. This keeps you protected whenever your VPN shield fails. This tool is often overlooked, but it is vital especially for torrent users.
Conclusion & Editors Opinion
Avast SecureLine is an effective VPN service, but it does not come with any unique features. With that said, if you are new to the idea of VPNs and you're looking for a basic VPN to use, this may not be a bad option.
What I Liked
It works on multiple platforms – both desktop and laptop as well as different operating systems like iOS, Mac, Android, and Windows.
- Can go around geolocation restrictions
- Easy to use
- Good speed. It can be used for Torrenting, streaming, and gaming
- No logs
- Bank-grade encryption to protect your privacy
- No DNS leak
- Supports P2P sharing
- 7-day trial
- 30-day money back guarantee
What I Didn't Like
- Paid customer support
- Does not allow you to choose an encryption protocol
- No router support
- Annoying pop-up ads about other Avast cybersecurity products
- Limited servers (concentrated in Europe)
- No split-tunneling
- Bitcoin is not part of the payment options
- Stores some logs
- Slightly pricey