The Top 9 InfusionSoft Alternatives For Your Business – Choosing The Right CRM

infusionsoft alternatives

InfusionSoft has been working hard to corner the CRM (Customer Relationship Management) market for small businesses, and while larger businesses might prefer to go with something like SalesForce, it’s hard to argue with Infusion’s growth numbers. In 2015, 25,000 businesses chose InfusionSoft for their CRM, and Infusion boasted an average 24 percent increase in customer retention and 28 hours saved each month. It’s got all the basic features you could ask for from any other service: contact and lead management, social media, email tracking, reporting, a mobile app. But it builds on top of them with features focused specifically on growth. They’ve got automatic lead capture and manual tagging, plus analytics. Along with automating marketing emails, their platform includes a coordinated sales workflow, and–in a strong move–e-commerce capability, allowing you to create a storefront complete with payment platform. However, like with all software decisions, the question of whether to go with Infusion or one of its close competitors ultimately depends on the needs of your business. The service definitely has drawbacks. Other CRM services might be more cost-effective, more customizable, or more open to third-party integrations. Infusion has also taken flack for requiring a one-time fee for onboarding training, which they … Continue Reading…