There is nothing worse than jumping on the sofa with snacks in hand, ready to watch the latest episode of your favorite TV series, only to encounter the dreaded Netflix streaming error.
If you're using NordVPN and you see this message, it means the Netflix servers has blocked the IP address given to you by NordVPN.
This can also happen when you're right in the middle of watching something.
But all is not lost, NordVPN is a decent VPN provider and will in time replace those block IP-addresses with new ones, but what if you don' want to wait?
What if you can't get connected and whatever you try it just won't work for you?
To learn more about why Netflix is playing hardball with VPN providers, read on below.
Why Does Netflix Block VPN Users?
Licensing laws agreed between Netflix and the media providers state that certain media can only be show in specific countries. Whilst this is in contrast to modern day usage and how people consume content and live their lives these days, Netflix is under contract to abide by the rules.
Don't forget, these are some of the largest companies in the world, names such as Time Warner, Disney and 21st Century Fox. With thousands of movies and TV shows owned by these corporations, Netflix is reliant on being able to license the most popular or ‘up-coming' video to appease its users.
Failure to do so would mean losing ground to the likes of Hulu and Amazon Video.
So if you're using a VPN to log into Netflix from outside of your country of residence for example, then you may very well be faced with a connection or streaming error.
Good VPN's attempt to stay one step ahead of these streaming services by constantly updating their server locations, IP-Addresses and the speed of which they can respond to know connection issues.
How Does Netflix Block NordVPN?
The image above breaks down exactly how Netflix can detect and prevent VPN users from accessing their servers.
You should note that Netflix doesn't have a direct issue with you as a person or your account, but via the means and ways you are trying to access the content.
Their systems are set up to detect and prevent unauthorized access. Here's how it works…
When you connect to the NordVPN network, you are assigned an IP-address which helps to mask your true location. With NordVPN being a popular choice amongst VPN users, there are many people using the exact same servers and IP-Address as you…which results in many attempts to access the Netflix servers from the exact same IP Address.
In normal circumstances that just doesn't happen, unless you pay extra for a Netflix account with multiple users, they can expect say 2-3 connections max per ip-address.
When they see 50, 100 or even 1000+ they have automated systems that prevents access. Te IP-address is logged and placed on a blocked-list and it's then down to NordVPN to update their IP addresses and reassign them to you.
This will prevent the error message “Whoops, something went wrong…” that we saw earlier.
This battle between VPN provider and Netflix has been going on for some years, and only those providers that continually reinvest in their network can continue to provide support for Netflix users.
We're not bashing NordVPN in this article, they are after all, a good and highly rated provider. But what if you need something different?
The solution I recommend is ExpressVPN.
The Best Alternative To NordVPN = ExpressVPN
To have uninterrupted access to Netflix, ExpressVPN is a proven solution. With dedicated Netflix support and a 24/7 live chat support system, no matter where you are in the world or which timezone, you can get help when you need it.
Netflix isn't the only supported streaming service they offer. You can also enjoy Hulu and Amazon Prime Video along with Youtube and many other video content providers.
Why Choose ExpressVPN?
4.9 / 5.0
1. Connection Speeds
The speed of your connection when watching video online is the most important factor to consider. If you have a provider that reduces bandwidth or worse still a free VPN that will limit your download speed, you can guarantee you're in for a lot of buffering ahead.
You're looking for high connection speeds, low latency and fast download speeds – the image above show's you an example from my ExpressVPN connection.
2. Pricing & Guarantee
As a NordVPN customer, ExpressVPN will set you back a little more each month, in comparison you're looking at $8.32 per month if you subscribe to the 12-month discounted pricing.
This makes it just $1.32 difference, not even enough for a coffee, maybe just a candy bar to enjoy with your Netflix binge watching!
There are 2 other options when it comes to pricing. You can give them a try for 1-month on a “cancel-anytime” rolling contract for $12.95, or a 6-monthly contract which comes in at $9.99 per month.
As you can see, the longer you subscribe for the cheaper the monthly cost. ExpressVPN also offer 30-day Money-Back Guarantee.
3. Devices & Apps and System Suppor
Apps are what separates ExpressVPN from the rest. In my opinion they are by-far the market leaders when it comes to easy to use applications, developed for a wide range of devices and operating systems.
Let's face it, apps have taken over our lives…there's an app for everything now and why should your VPN be anything different?
You no longer have to be a rocket scientist to use a VPN, it's as simple and opening the app, clicking on a location and your away!
Below is a selection of the devices, browsers and consoles supported by ExpressVPN.
CONSOLES & TV's
4. Servers and Locations Coverag
Having multiple servers and locations you can connect to gives you the freedom to choose the best connection you can get and with more than 2,000 servers and 30,000+ IP-Addresses, there is a much lower chance of encountering a blocked Netflix connection error with ExpressVPN.
This provides you with the peace-of-mind you need when streaming from anywhere in the world, safe in the knowledge that both your location data and private details are encrypted and secure.
5. Privacy & Security
This brings us onto your online privacy and data security.
ExpressVPN offer leak protection and a kill switch, which means should your connection ever be interrupted, the kill switch will activate and ensure non of your private data is passed through your connection.
This is essential to prevent ISP's and others from snooping on your activities and uncovering your true location.
6. Customer Support
We all need a little help from time-to-time and if you're not as tech-savvy as many of the kids nowadays, no worries. ExpressVPN offer a live chat service that is available 24-hours a day, 7-days per week.
There is also a heap of Netflix info on their site, with various ‘hacks' to help you get the most from the service.
You can also visit their support center or use the email support service if your question isn't time-sensitive.
Q1. Does ExpressVPN work with Netflix?
Yes. Take a look at this page, where you will find the 3-steps to successfully connecting to Netflix via your ExpressVPN account.
Q2. Does NordVPN Work With Netflix?
Yes. At the time of writing, NordVPN does work with Netflix streaming, however, we created this article for those suffering from connection issues and are looking for an alternative.
Q3. Will a Netflix connection error affect my account?
No, Netflix are not likely to ban or block your account, you can simply disconnect from the NordVPN network or choose a new server or IP and try to reconnect to Netflix.
So what does all this mean?
Remember, a cheap and oversubscribed VPN (Virtual Private Network) is easy to detect, especially when you have the resources Netflix has at their disposal. As with anything, price is usually a good indicator of quality.
Whilst NordVPN usually does a good job working with Netflix it may not work 100% of the time. In this case, if you're within the 30-day money back period they offer you can request a refund and try out ExpressVPN who also offer the same 100% money-back guarantee.
They are slightly more expensive (around $1.32 extra per month), but their reliability when it comes to a secure Netflix connection is unrivalled.